This is what happens to one request for one client — the way SuperChase runs it. Sixty seconds of scrolling, the whole product explained.
Pick the client. Pick the fund. The authority writes itself — to that fund’s exact requirements.
Including the field funds reject authorities for missing. Every single time.
The clock starts. You do other work — the register watches every request, every fund.
Day 10. The fund has now blown its own published service standard.
Day 18. Most practices are still on hold. SuperChase has already started writing.
Third-party authority for J. Mercer — lodged 28 July
Could you please confirm the authority has been received and accepted, and when I can expect the requested information… Thank you for your help — I appreciate the volume your team handles.
Second follow-up — authority for J. Mercer
Please provide by return: a reference number for this lodgement, confirmation the authority has been recorded, and the date by which the requested information will be provided.
Final notice before formal complaint — J. Mercer
Under s1017C of the Corporations Act, the trustee must make reasonable efforts to comply within one month… Unless I receive the requested information within seven days, I will lodge a formal complaint.
Day 7. The first nudge writes itself — courteous, referenced, timestamped into the file.
Day 14. Firmer. Every letter is a draft — you click send from your own inbox.
Day 21. The final notice cites the law — accurately. The citations are checked so you don’t have to.
RG 271 · written response required within 45 days
Every event was being written down the whole time. The chronology is the complaint evidence.
One click. Now the deadline is theirs to miss — and AFCA is the next stop if they do.
And every chase feeds the league table the industry will be talking about.
That whole chase — the authority, the clocks, the letters, the complaint pack — runs for every request, for every client, for every fund. Free for 60 days. Founding practices keep 50% off for life.
Start your free 60-day trial Pricing